From urcad at list.omsoft.com Sat Jul 23 21:33:57 2011 From: urcad at list.omsoft.com (URCAD Internet Access User List) Date: Sat, 23 Jul 2011 21:33:57 -0700 Subject: [Urcad] Dreaded Fiber Cut Message-ID: At approximately 10:30 am on Saturday July 23rd, a major cut of fiber optic cable bundle occurred in Davis CA. This was an inadvertent construction accident, as these often are, since this fiber bundle is buried in conduit 4-6 feet underground. Much copper infrastructure was also damaged. Approximately 150 strands of fiber were cut. Within this bundle were bulk circuits we use to carry DSL customer traffic to our office, and also our traffic to our Sacramento Data Center facility and the Internet. ATT contractors were the source of the cut, and fiber optic repair crews have been working since 2pm, splicing these cable pairs to resolve the issue. Service was restored out at restored 9pm. We apologize this had to happen, and it took so long for ATT to fix. FWIW We have had our DSL services fiber for over 12 years without incident, so its a freak occurrence. Thanks for your patience -- Omsoft Systems Administraton Om Networks www.omsoft.com From urcad at list.omsoft.com Sat Jul 23 21:59:44 2011 From: urcad at list.omsoft.com (URCAD Internet Access User List) Date: Sat, 23 Jul 2011 21:59:44 -0700 Subject: [Urcad] Dreaded Fiber Cut In-Reply-To: References: Message-ID: Thank you for your prompt notice and handling of the freak (and possibly to become more frequent) incident as we are deeper into the future RG Clark @ urcad