[Urcad] MAINTENANCE: URC Network Work UNDERWAY
URCAD Internet Access User List
urcad at list.omsoft.com
Sat Dec 11 05:22:12 PST 2010
Changes are afoot ;)
We are in the process of changing interfaces your fiber connects to on
our core router. We are upgrading from a 100Mbps, or Fast Ethernet
Interface, to a 1000Mbps, Gigabit Ethernet interface.
We first executed this early Wed 12.8.10 at about 2am, and it broke
Thursday morning at about 8:47 am for no good reason that we can
determine. We've researched for a few days, and come up with some
changes, turned on debugging, and are trying it again. AS of about
4:30am today you are back on this Gigabit Ethernet interface, but since
we don't know exactly what the problem was, it might go down again. The
last time it was up for a day and a half or so before it inexplicably died.
We should get paged when this happens, and will respond and effect
repair hopefully in 15-30 minutes or so. Since we went through the fire
drill Thursday, we know exactly how to move back to the old interface to
clear the issue.
If you notice any oddity or downtime longer than 15-30 minutes please
let us know at 530-848-3865, or 530-758-2143.
Thanks for your support
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