From urcad at list.omsoft.com Sat Dec 11 05:22:12 2010 From: urcad at list.omsoft.com (URCAD Internet Access User List) Date: Sat, 11 Dec 2010 05:22:12 -0800 Subject: [Urcad] MAINTENANCE: URC Network Work UNDERWAY Message-ID: <4D037B04.8000003@omsoft.com> Hi Changes are afoot ;) We are in the process of changing interfaces your fiber connects to on our core router. We are upgrading from a 100Mbps, or Fast Ethernet Interface, to a 1000Mbps, Gigabit Ethernet interface. We first executed this early Wed 12.8.10 at about 2am, and it broke Thursday morning at about 8:47 am for no good reason that we can determine. We've researched for a few days, and come up with some changes, turned on debugging, and are trying it again. AS of about 4:30am today you are back on this Gigabit Ethernet interface, but since we don't know exactly what the problem was, it might go down again. The last time it was up for a day and a half or so before it inexplicably died. We should get paged when this happens, and will respond and effect repair hopefully in 15-30 minutes or so. Since we went through the fire drill Thursday, we know exactly how to move back to the old interface to clear the issue. If you notice any oddity or downtime longer than 15-30 minutes please let us know at 530-848-3865, or 530-758-2143. Thanks for your support RAN